A managed services contract is a service level agreement (SLA) between amanaged services provider (MSP) and its client that outlines both parties’ responsibilities, including which services the MSP will provide, minimum response time and liability protection for the MSP.INNOLYTIX Pakistan has the expertise and capabilities to provide end to end IT managed services solution to their valued clients.
Following are the areas where we provide solutions to the customers:
Managed IT Services
- IT Service Management
- IT End Point Management
- IT Desktop and Server Management
- IT Network Management.
- Resident Engineers
- Resident Consultants
- IT Operation Management
- End User Management
- Hardware Maintenance
- Technology Refresh
Risk Based Machines Service Level Agreements
Which includes multi vendor’s high-end Risk based server machines and mission critical storage.